Terms of Use

Last updated: 19 June 2026

Note: these terms cover use of this website and initial enquiries. Any actual engagement is governed by a separate written agreement and an NDA signed before work begins — not by this page.

Who you're dealing with

This website is operated by Black Box Insights Ltd, trading as "Fixx Win", a company registered in England & Wales (company number 15958639), registered at 64 Beechcroft Avenue, Harrow, England, HA2 7JG, contactable at john@fixx.win. By using this site you accept these terms.

What this site is

The site describes a business diagnostics practice and invites enquiries. Everything on it is general information, not advice. Nothing here forms a contract, a guarantee of results, or a professional engagement on its own.

Enquiries

When you submit an enquiry you confirm the information you give is accurate to the best of your knowledge, and that you're entitled to share it. Submitting an enquiry doesn't oblige either of us to proceed — it starts a conversation. Any engagement only begins once terms and an NDA are agreed and signed in writing.

Confidentiality

Information you share in the course of an enquiry or engagement is treated as confidential. As stated throughout the site, a non-disclosure agreement weighted in your favour is signed before substantive work begins.

Intellectual property

The content, wording, structure and design of this site belong to Fixx Win. You may read and share links to it, but not copy, reproduce or repurpose its content without permission. The diagnostic methodology and any frameworks referenced remain the property of Fixx Win.

Links and third parties

The site links to third-party tools (such as the enquiry form provider) and other sites. Their terms and privacy practices are their own, and Fixx Win isn't responsible for their content.

Liability

The site is provided "as is". To the extent the law allows, Fixx Win isn't liable for any loss arising from use of the website or reliance on its general information. Nothing in these terms limits liability for anything that can't lawfully be limited (such as death or personal injury caused by negligence, or fraud).

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

Changes

These terms may be updated; the current version always lives here with its date.